Crew Resource Management (CRM) was introduced by which organization and focuses on what?

Crew Resource Management (CRM) was introduced by which organization and focuses on what?

• A. NASA; multidisciplinary management system with safety, leadership, communication, and situational awareness
• B. Navy; naval training protocols
• C. WHO; health crisis response
• D. OSHA; workplace safety rules

Answer: (A)

CRM is about how teams optimize human performance in high-stakes operations by using all available resources to fly safely. It was introduced by NASA to address human factors in aviation, turning safety into a multidisciplinary management system that emphasizes leadership, effective communication, and situational awareness. The idea is to create a shared mental model among crew members, encourage open communication and assertiveness, manage workload, and coordinate actions under pressure so potential errors are caught and managed before they lead to incidents. The other organizations listed are not the origin of CRM, and their focus areas—naval protocols, global health crises, or workplace safety rules—do not capture CRM’s emphasis on teamwork and nontechnical skills in flight safety.

CRM is about how teams optimize human performance in high-stakes operations by using all available resources to fly safely. It was introduced by NASA to address human factors in aviation, turning safety into a multidisciplinary management system that emphasizes leadership, effective communication, and situational awareness. The idea is to create a shared mental model among crew members, encourage open communication and assertiveness, manage workload, and coordinate actions under pressure so potential errors are caught and managed before they lead to incidents. The other organizations listed are not the origin of CRM, and their focus areas—naval protocols, global health crises, or workplace safety rules—do not capture CRM’s emphasis on teamwork and nontechnical skills in flight safety.