Norms refer to attitudes and behaviors that seem what?

Norms refer to attitudes and behaviors that seem what?

• A. Normal
• B. Official policy
• C. Financial metrics
• D. Training requirements

Answer: (A)

Norms are informal, shared expectations about how people should think, feel, and act within a group. They describe what seems normal to the members—the attitudes and behaviors that are taken for granted as proper in everyday interactions. This is why the best answer is that norms refer to what appears normal. Official policy, financial metrics, and training requirements are formal, documented rules or measures, not the informal, unwritten standards that guide everyday behavior. In practice, norms shape actions through social expectations—like a team routinely speaking up if something seems unsafe or preferring a calm, cooperative communication style—often more influence than any written rule.

Norms are informal, shared expectations about how people should think, feel, and act within a group. They describe what seems normal to the members—the attitudes and behaviors that are taken for granted as proper in everyday interactions. This is why the best answer is that norms refer to what appears normal. Official policy, financial metrics, and training requirements are formal, documented rules or measures, not the informal, unwritten standards that guide everyday behavior. In practice, norms shape actions through social expectations—like a team routinely speaking up if something seems unsafe or preferring a calm, cooperative communication style—often more influence than any written rule.